1Introduction
3n4 is an online gaming platform serving players across the Philippines. When you register an account, play games, place bets, or make transactions on 3n4, we collect certain personal information about you. This Privacy Policy explains what we collect, why we collect it, how we use it, and what rights you have over your own data.
By creating a 3n4 account and using the platform, you acknowledge that you have read and understood this Privacy Policy. If you have questions at any point, you can reach our support team at [email protected].
Your data stays within 3n4's operations. We do not sell your personal information to third-party marketers or advertisers. Data sharing with outside parties is limited to what is strictly necessary for platform functions like payment processing and identity verification.
2What Information We Collect
We collect information in two ways: directly from you when you register and use 3n4, and automatically through your use of the platform.
Information you provide directly:
- Full name and date of birth
- Philippine mobile number and email address
- Government-issued ID details submitted for KYC verification
- Selfie or photo verification images when required
- Bank account number or e-wallet details registered for withdrawals
- Address information as part of identity verification
Information collected automatically:
- Device type, operating system, and browser information
- IP address and approximate location at the time of login
- Session duration, pages visited, and features used within the platform
- Game play history, bet records, and transaction logs
- Cookies and session identifiers used to keep your login active
3How We Use Your Information
The personal information we collect is used only for purposes directly related to running the 3n4 platform and serving you as a player. Here's a breakdown of the main uses:
| Purpose | Data Used |
|---|---|
| Account registration and login | Name, mobile number, email, password hash |
| KYC identity verification | Government ID, date of birth, selfie image |
| Processing deposits and withdrawals | Bank account or e-wallet details, KYC-verified name |
| OTP security for withdrawals | Registered mobile number |
| Platform security and fraud prevention | IP address, device info, login history |
| Responsible gaming monitoring | Play history, session data, transaction frequency |
| Customer support | Account details, transaction records, contact history |
| Platform performance and improvements | Anonymised usage and session data |
We do not use your data for third-party advertising. Your personal information is not used to serve you ads from external brands or platforms, and it is not sold to data brokers or marketing companies.
4Who We Share Your Information With
3n4 does not share your personal data with external parties except in the following specific circumstances, all of which are necessary for the platform to function:
- Payment processors: Your bank account or e-wallet details are shared with Philippine payment service providers to process withdrawals via InstaPay, PESONet, or bank transfer
- KYC verification providers: Identity documents may be processed through a third-party KYC verification service to confirm your identity before your first withdrawal
- Platform infrastructure providers: Server, hosting, and technical service providers may have access to platform data as part of their contracted services, subject to data processing agreements
- Legal and regulatory requirements: We may disclose information if required by Philippine law, court order, or valid legal process
All third-party service providers that handle personal data on behalf of 3n4 are bound by data processing agreements and are not permitted to use your data for their own purposes.
5How We Protect Your Data
3n4 uses a layered approach to data security. The platform operates over SSL/TLS encryption, which means all data transmitted between your device and the 3n4 servers is encrypted in transit. Sensitive account data at rest is also encrypted using industry-standard methods.
- SSL encryption on all platform connections
- OTP verification required for all withdrawal requests
- Password hashing — 3n4 never stores your plain-text password
- Session timeouts to protect inactive accounts
- Login monitoring for unusual access patterns or multiple failed attempts
- Internal access controls limiting staff access to personal data on a need-to-know basis
Protect your own account too. Use a strong, unique password for 3n4 and never share your login credentials with anyone. 3n4 staff will never ask for your password through email, chat, or any other channel.
6How Long We Keep Your Data
3n4 retains personal data for as long as your account is active and for a reasonable period after account closure. Specific retention periods depend on the type of data:
- Account information and KYC records are retained for a minimum of five years after account closure to meet standard record-keeping requirements
- Transaction records and bet history are retained in full for at least five years
- Communication records with support are retained for three years
- Session and device log data may be retained for up to twelve months for security monitoring purposes
After the applicable retention period, data is securely deleted or anonymised so that it can no longer be linked to any individual player.
7Cookies and Session Data
3n4 uses cookies and similar session identifiers to keep you logged in, remember your preferences, and maintain the stability of your session during gameplay. These are functional cookies necessary for the platform to work correctly.
- Session cookies: Keep you logged into your account while you're actively using the platform
- Preference cookies: Remember settings you've configured within your account
- Security cookies: Help detect unusual login activity and protect your account from unauthorised access
3n4 does not use third-party advertising cookies or behavioural tracking cookies for marketing purposes. You can manage cookie preferences through your browser settings, though disabling functional cookies may affect platform stability and login functions.
8Your Rights Over Your Personal Data
As a 3n4 player, you have the following rights regarding your personal data held by the platform:
- Right to access: You can request a summary of the personal information 3n4 holds about you
- Right to correction: If any of your personal data is inaccurate, you can request that it be corrected
- Right to deletion: You may request deletion of your account and associated data, subject to applicable retention requirements
- Right to object: You may object to certain types of data processing where 3n4 relies on legitimate interests as the legal basis
- Right to data portability: You may request a copy of your personal data in a structured, commonly used format
To exercise any of these rights, contact our support team at [email protected]. We will respond to data requests within a reasonable timeframe and may need to verify your identity before processing the request.
9Minors and Age Verification
3n4 is strictly for players aged 21 and above. We do not knowingly collect personal data from anyone under the age of 21. KYC verification is required before the first withdrawal and includes date-of-birth confirmation to enforce this requirement.
If we identify that an account belongs to a person under 21, the account will be immediately suspended, the account balance will be forfeited, and all associated personal data will be deleted in accordance with applicable requirements. If you believe an underage person has registered on 3n4, please report this to [email protected] immediately.
10Updates to This Privacy Policy
3n4 may update this Privacy Policy from time to time to reflect changes in platform operations, legal requirements, or data handling practices. When material changes are made, the effective date at the top of this page will be updated.
We recommend reviewing this page periodically. Continued use of the 3n4 platform after a policy update constitutes acceptance of the revised Privacy Policy. If you have questions about any changes, contact us at [email protected].
What 3n4 Does to Protect Your Privacy
These are the concrete measures 3n4 has in place to keep your personal information safe and your privacy respected.
SSL Encryption on All Connections
Every connection to 3n4 is secured by SSL/TLS encryption. Your account credentials, transaction details, and personal data are all transmitted over encrypted channels — the same standard used by Philippine banks and financial institutions.
KYC Protects Your Winnings
Identity verification ensures that withdrawals can only ever be processed to you — the verified account holder. KYC isn't bureaucracy; it's the step that makes sure nobody else can take your winnings. It's a one-time process and keeps your funds secure for the lifetime of your account.
OTP Withdrawal Verification
Every withdrawal from your 3n4 account requires OTP confirmation sent to your registered Philippine mobile number. Even if someone else knew your password, they cannot withdraw your balance without access to your phone and the one-time code sent to it.
No Third-Party Data Selling
3n4 does not sell, rent, or trade your personal data to advertisers, data brokers, or marketing companies. The only parties who receive your data are those directly involved in running the platform — payment processors, KYC providers, and hosting infrastructure — all under strict data processing agreements.
Passwords Are Never Stored in Plain Text
Your 3n4 account password is hashed before storage using industry-standard cryptographic methods. This means even if database data were ever accessed without authorisation, your actual password would not be exposed. Change your password regularly and never reuse it across other platforms.
You Control Your Data
You have the right to access, correct, or delete the personal data 3n4 holds about you. Submit a data request to [email protected] and our team will process it promptly. We will verify your identity first to make sure requests are handled securely and only authorised by the account holder.
Your Data Is Safe on 3n4
Ready to start playing? Register your free account and experience a platform designed with Filipino players in mind — secure, local, and fully in PHP.
For players aged 21 and above only. Play responsibly.